new research study by @Talkdesk says customers have options and they will no longer tolerate bad CX: two-thirds of the nearly 900 global respondents said...
The pandemic has disrupted the way financial institutions serve their customers, fewer people visit the branch, banks and credit unions need a digital-first approach to...
Financial services firms’ implementation of AI at scale is the lowest across all industries, and where AI has been deployed, customer expectations are not being...
In an age of artificial intelligence and automation, new research finds that the ability of workers to improvise and innovate is already underused. A study...
By Gary Williams, Director of Sales and Consultancy, Spitch October 31 marks the latest deadline in the seemingly endless Brexit debacle. Many companies and industries...
PARIS, September 12th, 2017 — As a prelude to the presentation of Clare Waight Keller’s first ready-to-wear collection for Givenchy, the house is pleased to...
At Divido, our customers are at the core of our company. We want to make consumer finance fair, flexible and transparent for everyone involved, putting...
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