‘Robotic’ Staff Service is Negatively Impacting on Businesses
In an age of artificial intelligence and automation, new research finds that the ability of workers to improvise and innovate is already underused. A study...
Tag : customer service
Brexit and the Financial Services Sector: Time to Transform Customer Service with Voice Technology
by Mark Walker
By Gary Williams, Director of Sales and Consultancy, Spitch October 31 marks the latest deadline in the seemingly endless Brexit debacle. Many companies and industries...
How to Implement Big Data Analytics in your Fintech Applications
In the past few years, the financial technology industry has exploded in popularity. This industry has seen a 67 percent increase in growth in a...
Givenchy & R/GA London Unveil Service-Orientated Online Platform
PARIS, September 12th, 2017 — As a prelude to the presentation of Clare Waight Keller’s first ready-to-wear collection for Givenchy, the house is pleased to...
Why is Divido the Top-rated Point of Sale Retail Finance Company on Trustpilot?
At Divido, our customers are at the core of our company. We want to make consumer finance fair, flexible and transparent for everyone involved, putting...
VIPR partners with JDX Consulting to deliver new first-class managed service
In its ongoing pursuit to deliver high quality service for customers, VIPR, leading providers of software solutions for the insurance industry, has launched VIPR Managed...