Talkdesk: Putting Customer Experiences at the Centre of Digital Payments StrategiesPolly Jean HarrisonJanuary 17, 2022January 16, 2022 by Polly Jean HarrisonJanuary 17, 2022January 16, 2022Putting customer experiences at the centre of #DigitalPayments strategies with @Talkdesk #CX...
Talkdesk on Preparing Your Call Centres for the Cyber Security Threats of 2021Polly Jean HarrisonJanuary 13, 2021January 12, 2021 by Polly Jean HarrisonJanuary 13, 2021January 12, 2021Talkdesk on Preparing Your Call Centres for the #CyberSecurity Threats of 2021...
Two-Thirds of Customers Say One Bad Experience Dilutes Brand Loyalty According to Talkdesk ResearchPolly Jean HarrisonDecember 15, 2020December 14, 2020 by Polly Jean HarrisonDecember 15, 2020December 14, 2020new research study by @Talkdesk says customers have options and they will no longer tolerate bad CX: two-thirds of the nearly 900 global respondents said...