Tag : Know Your Customer

Intelligent Voice: Voice Technology Could Provide the Answer to Some of the FI’s Biggest Problems

The Fintech Times
Voice to text #technology has been massively underused in the #financial =industry; @intelligentvox explain how it could be better applied. #voicetech #speechtech...

Genesys: Transforming to Customer-Centric Service in Financial Services

The Fintech Times
As the influence of the pandemic continues to shape the relationship between #financialservice institutions and their customers in unprecedented ways, @helenbriggs79 of @Genesys discusses what...

Extension on Strong Customer Authentication Changes Welcomed by UK Banks

Tyler Smith
A six-month extension to implement #StrongCustomerAuthentication (SCA) for e-commerce transactions has been welcomed by UK banks, with 42% planning to use the added time to...

Finastra: Accelerating the Journey To Open Finance – Leveraging Platforms and AI

Tyler Smith
Citing the recent ‘Financial Services: State of the Nation 2021’ survey, Vincent Pugliese, Senior Vice President of @FinastraFS discusses how the use of #artificialintelligence within...