Tag : covid-19

Genesys: Transforming to Customer-Centric Service in Financial Services

The Fintech Times
As the influence of the pandemic continues to shape the relationship between #financialservice institutions and their customers in unprecedented ways, @helenbriggs79 of @Genesys discusses what...

CrowdStrike: How Incident Response Is Vital for Financial Institutions in the Covid-19 Environment

Tyler Smith
Covid-19 has generated increased vulnerability for socially distanced corporate work teams, which has left many open to the possibility of increased #cybercrime. Rawad Sarieddine of...