Relay Network: High Touch, Tech Touch, and the Customer Engagement FallacyMatt GillinDecember 17, 2021January 6, 2022 by Matt GillinDecember 17, 2021January 6, 2022Low touch and high touch forms of engagement are going extinct as #bankbranches close - #banks must adopt a #techtouch form of engagement says @Relayit...
