Is Digital Transformation Causing Digital Disengagement?
Is digital transformation causing digital disengagement? Matt Gillin, CEO of @Relayit, discusses improving customer #communication...
Tag : Matt Gillin
Relay Network: High Touch, Tech Touch, and the Customer Engagement Fallacy
by Matt Gillin
Low touch and high touch forms of engagement are going extinct as #bankbranches close - #banks must adopt a #techtouch form of engagement says @Relayit...