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Travelex Launches Click-and-Collect Foreign Exchange Service Across Hong Kong

Travelex, the foreign exchange brand, has launched its online click-and-collect service in Hong Kong, enabling customers in the region to purchase their travel cash in advance online, at Travelex’s best exchange rate.

The Travelex service enables customers to reserve over 30 different currencies, including Japanese Yen, Thai Bhat, US Dollar and British Pounds, via the Travelex Hong Kong website.

Customer orders are then available for collection at five of Travelex’s Hong Kong bureaux, located across both Hong Kong International Airport (some of which are open 24/7) and prominent city locations, including ifc mall and Tung Chung Crescent.

Ordering travel cash online in advance offers customers the best possible value, with the service free of any additional fees and offering a more competitive exchange rate than the traditional bureaux walk-up service. Up to HKD 50,000 can be ordered online per order, with the order available for collection as soon as the next day.

Dragon Wan, managing director of Asia at Travelex, commented: “With online ordering having proved to be hugely popular in many of our other markets across our international footprint, we are really excited to introduce the service to Hong Kong.

“Online ordering offers so many benefits: the best possible Travelex exchange rates with no hidden fees; the convenience factor of being able to collect currency from one of our airport or city bureaux; and with one less thing to worry about on your day of travel. Ultimately, the service offers better value, convenience, and peace of mind than ever before.”

The news comes shortly after the global travel money brand launched seven stores and eight ATMs at Zayed International Airport in Abu Dhabi. The four landside and three airside stores took the total number of Travelex stores in the UAE to 49; continuing Travelex’s expansion across the UAE and the wider Middle East, increasing its extensive distribution network in the region.


  • Tom joined The Fintech Times in 2022 as part of the operations team; later joining the editorial team as a journalist.

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