Insurance Innovators Summit
Insurance Innovators is bringing together a global community of 850+ senior executives, from the most innovative incumbents to the freshest insurtechs, to define the future...
Tag : customer experience
Bad Banks Don’t Prioritise Quality Customer Support; Recent Mitto Research Indicates
by Tyler Pathe
Some customers would prefer to visit their dentist over their local bank branch after negative experiences leave the relationship sour; according to a recent consumer...
Over 400 Banking Leaders to Come Together for 12th Edition of Middle East Banking Innovation Summit
With over 40 notable #banking leaders attending, the 12th edition of #MEBIS will look to host in-depth #fireside chats, interactive #panel discussions, #keynote sessions, on...
How Fintech is Transforming the Retail Banking Customer Experience
how #fintech is transforming the #retailbanking customer experience....
Chattermill: Where Fintechs Can Compete on Customer Experience
The banking industry is at the leading edge of digital transformation. Here @mdubov of @ChattermillAI outlines where fintechs can compete on #customerexperience and how they...
Money 20/20 USA Meetups: Avanade and Microsoft – Where Customer and Employee Experience Converge
For Willayna Banner, @Microsoft and Peter Garadis, @Avanade, enhancing the #employeeexperience is the next step in helping the #customerexperience #Money2020USA @AvanadeUnitedStates @AvanadeCanada...
NovoPayment: How the API Model is Powering the Buy Now, Pay Later Boom
#APIs are a key reason behind #BNPL's success as they have enabled #customerpersonalisation on a massive scale says @NovoPayment. #payment #lending #loan #paytech...
Poor Banking Loyalty Could Stem From Only One in Five Customers Feeling Their Bank Values Them
Research on #banking #customerloyalty from @weareello finds one in four customers are rarely offered perks from their #banks, and only 6% of respondents were on...
The Future of Banking Is People, Not Products; Finds Temenos Report
by Tyler Pathe
Over the course of the next 4 years, 81% of bankers agree that financial institutions will seek to differentiate the customer experience they offer rather...
Finn AI Banking Chatbot Bolsters Genesys AppFoundry Customer Experience
by Tyler Pathe
The AI-powered chatbot platform @finnforbanks, which aims to serve banks and credit unions, has announced that its conversational AI #chatbot is now available as a...