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OneID Enables Sumsub to Launch Non-Document Verification in the UK

Sumsub, the full-cycle verification platform, is enabling its customers across a variety of different industries to onboard new users using official bank records. This has been made possible by Sumsub’s Non-Document Verification solution which remains compliant with UK, Nigerian, Brazilian, Argentinian, Indonesian, Ghanaian, Bangladeshi, Indian and Dutch regulations.

The latest country using the feature, the UK, has been able to do so following a Sumsub partnership with OneID, a UK Government-certified identity provider. Through OneID, Sumsub can offer document-free verification for 95 per cent of the adult population, which is guaranteed to be compliant with personal data regulations.

Paula Sussex, CEO of OneID
Paula Sussex, CEO of OneID

“We are delighted that Sumsub has chosen us to be their partner to provide their document-free identity solution,” says Paula Sussex, CEO of OneID. “We are proud that we enable Sumsub to promise their customers a quick and easy experience that covers around 50 million individuals in the UK”

The solution will facilitate customer identity verification via data from major institutions. This includes:

  • Barclays
  • Bank of Scotland
  • Chase, First Direct
  • Halifax
  • HSBC
  • Lloyds
  • MBNA
  • Monzo
  • Nationwide
  • NatWest
  • RBS
  • Santander
  • Starling
  • TSB
  • Ulster
  • Virgin Money

The Non-Document Verification solution offers a number of benefits for clients, redefining the user verification landscape. OneID enables Sumsub to provide verification in less than five seconds. This is far quicker than the industry’s average onboarding time of two minutes. The process will verify users without the need for them to upload pictures of identity documents.

The Non-Document Verification process

During the onboarding process, users first select their bank and are directed to its page or app within the same session window. Once logged into their bank account, they provide consent for personal data sharing, which is required for the verification. Finally, Sumsub instantly retrieves and verifies the required data, successfully onboarding the new customer without any documents.

Document-free verification leads to low drop-off and high conversion rates due to the seamless user experience. Furthermore, Sumsub simplifies the process with a user-friendly, code-free approach. In turn, this allows customer compliance teams to effortlessly adapt to diverse regulatory and country-specific needs via its Workflow Builder and Web software development kit (SDK) integration, removing the need for in-house developers.

Sumsub enables its customers’ teams to build its solution into their own user flow. All the while, they can incorporate their own corporate branding into the SDK and interface for end-users.

A new era for UK verification

“The UK is one of the first European markets in our portfolio for Non-Document Verification. We’re confident this will take the ID verification user experience to the next level. We are replacing complex authentication procedures for UK-based clients with a unique online banking log-in eliminating identity fraud, duplicate accounts and bot-based verification attempts,” explains Andrew Sever, co-founder and CEO of Sumsub.

“We are dedicated to providing a secure, efficient, and seamless onboarding experience for users while empowering businesses to meet regulatory requirements effortlessly.”

“According to UK AML regulations, document-free solutions can be utilised, provided that they incorporate additional security measures. These are essential for establishing a connection between a user and their claimed identity, which has been independently verified by an external data source,” adds Tony Petrov, chief legal officer at Sumsub.

“We ensure that the Non-Document Verification process is secure from fraud and misuse. We can assure that users claiming a particular identity are in fact the person with that identity. This is as a result of our advanced electronic identification technology.”


  • Francis is a journalist and our lead LatAm correspondent, with a BA in Classical Civilization, he has a specialist interest in North and South America.

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