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Fintech Developers Aren’t Happy; Finds Rapyd Report

Rapyd has recently released a damning report that has exposed a high level of job dissatisfaction amongst fintech developers.

Whilst the report, which is entitled “The State of the Global Fintech Developer“, was commissioned by Rapyd, the research was conducted by 451 Research who themselves exist as a brand of S&P Global Market Intelligence.

Their survey was conducted in Q2 2021 and was based on a global survey of 502 fintech developers in the US, UK, Singapore, New Zealand, India, Hong Kong, and Australia.

Respondents to this survey represented a variety of fintech categories, such as payment processors, e-commerce businesses, mobile app developers, authentication/security vendors, digital banks, and money transfer providers. Examples of job titles surveyed include front-end/back-end/full-stack developers, systems administrators, IT managers, and system/solution architects.

Although the report highlighted a strong general consensus towards job dissatisfaction, respondents also added that they had experienced a growing demand around the creation of payment applications and in-house tools.

Jordan McKee, Principal Research Analyst, Customer Experience and Commerce, 451 Research
Jordan McKee, Principal Research Analyst, Customer Experience and Commerce, 451 Research

“Strong developer expertise has become one of the most essential inputs for driving differentiation and diversification in fintech,” said Jordan McKee, Principal Research Analyst, Customer Experience and Commerce at 451 Research. “Given the intense level of complexity, regulatory scrutiny and competition associated with fintech, there is no single role that will be more important to the sector’s continued evolution.”

The report indicates a clear prioritization of payments-related applications over the last 12 months, with 56% of respondents stating that they have been involved with such projects, besting the next closest category (investments) by 15 percentage points.

Underscoring how critical having a strong in-house developer base is, only 26% of respondents answered that most of their tools are commercially available off-the-shelf, with the majority of their tools and products designed in-house. Nearly half of the developers surveyed said they are spending more time developing in-house tools than their other job responsibilities.

“On a global scale we are seeing an increased focus by developers on Payments, Investing and Digital Banking as a priority for embedding fintech services,” said Drew Harris, Senior Manager of Developer Relations at Rapyd. “Improving payout processes and integrating local payment methods are top priorities, according to 36% and 33% of respondents respectively, demonstrating the growing need for business to support sophisticated payment integrations. Fintech developers are being tasked with creating new frontiers of embedded finance on which entire business models rely, no small feat.”

Despite the meteoric growth of the industry, the report also identified a troubling level of dissatisfaction among developers, with 26% of respondents somewhat or very dissatisfied with their current jobs, a cause for concern for companies that have come to learn just how critical their developer workforce truly is.


  • Tyler is a fintech journalist with specific interests in online banking and emerging AI technologies. He began his career writing with a plethora of national and international publications.

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