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Fenergo and Refinitiv Join Forces to Accelerate Client Onboarding

Facilitating the flow of legal entity and counter party information between banks and data providers to counteract financial crime, bribery and corruption is critical. Fenergo, the provider of digital Client Lifecycle Management (CLM) software solutions, has partnered with Refinitiv, the provider of financial markets data and infrastructure, to enable customers to more efficiently identify risk.

Fenergo’s API integration with Refinitiv’s World-Check One allows financial institutions to streamline know your customer (KYC) verification and anti-money laundering (AML) screening via a user-friendly interface. According to a Fenergo survey, 81% of C-suite executives at banks agree that information gathering and managing increasing volumes of client data lengthens compliance and onboarding, negatively effecting customer experience. Just 15% have automated the collection of data. Addressing this burden, Fenergo and Refinitiv’s combined offering reduces the need for repeated customer outreaches for information, enabling financial firms to streamline customer due diligence (CDD) and focus on optimising customer experiences. 

Fenergo’s integration of World-Check One allows customers to quickly identify potential risks and respond to threats across the entire enterprise. It also allows users to create and maintain a model inventory and a clear evidence trail of the acceptance or rejection of changes, report on governance status, sign-offs, supporting attachments and related issues all from a single platform.

“Financial institutions face increasingly stringent global regulatory obligations, which demand the collection, processing and remittance of more client and counter party data than ever before. Through the combination of Fenergo’s market-leading CLM solution and Refinitiv’s World-Check One, financial institutions can better manage increasing amounts of regulation that require them to collect more data and documentation from clients,” said Phil Cotter, Managing Director of Risk at Refinitiv.

Marc Murphy, CEO of Fenergo, said: “In partnering with Refinitiv, we can automate data collection bringing huge efficiencies to client onboarding and account opening processes, increasing time to revenue and reducing client outreaches. Our complimentary solutions enable the shift from time-based client KYC reviews to a perpetual and continuous KYC review model.”

“Our clients require robust onboarding systems that help them become disruptive. Refinitiv is a key addition to our partner ecosystem, ensuring we can create a seamless solution that will drive operational efficiencies and improve customer experiences,” said Julian Clarke, Global Head of Partnerships at Fenergo.


  • Editorial Director of the The Fintech Times

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