Zing, the international money fintech has started the new year with a bang as it launches in the UK. As international money transfers take on a bigger role in people’s lives, either for business or for personal reasons, the HSBC Group member has looked to simplify this task for UK residents.
Spending both online and offline has been made easier following Zing’s expansion. With a focus on its customers, Zing prioritises ease of use through its app and multi-currency debit card. It offers transparent fees and competitive rates, all the while offering 24/7 customer service with real humans.
Meeting customer needs
At launch, there will be the ability to hold up to 10 currencies in wallets to lock in rates and spend like a local in these currencies. Zing enables purchases in over 200 countries and territories and the smart multi-currency debit card features FX sweeping. It can automatically convert currencies held in other wallets to complete a transaction at the point-of-sale. For sending money internationally, Zing will launch with the ability to send over 30 currencies using a combination of local and Swift payments.
Zing has put the wants and needs of customers at the centre of its product development. Significant research identified audiences of expats, those who send money overseas, business and leisure travellers, and international investors, and found that they all want an easy-to-use app. They also want 24/7 customer support with real humans, transparent fees, and competitive rates. Zing aims to make international money worry-free by meeting these needs.
A part of the HSBC family
Zing’s technology stack is new and bespoke, designed to deliver a reliable app with flexibility for efficient future development. As part of the HSBC family, Zing is built to meet high standards of security in the product and processes.
James Allan, founder and CEO of Zing said: “Now is the time for a new kind of international payments solution. One that combines cutting-edge innovation with the support of a global bank. Zing delivers this truly unique proposition for consumers, helping them live their best international lives.
“By listening to the market we have put our focus on product excellence and great service. Zing enables users to get on with the things that matter to them; sending their money quickly, easily, and securely overseas, spending money with confidence wherever they are in the world, and being supported by human customer service whenever they need. Furthermore, Zing is built differently to deliver international money without the worry.”
The first 10,000 people to join will become founding members. Soon after launch, they will begin to receive exclusive rewards in their first year including their choice of Zing fee-free currency conversions (up to £1,000 transactions) or 20 Zing fee-free international ATM withdrawals. In addition, they will receive an exclusive limited edition founding member card.