Nordic Subtonomy Expands to Africa to Ease Gen Z Customer Support DemandsFrancis BignellOctober 26, 2022October 26, 2022 by Francis BignellOctober 26, 2022October 26, 2022Expanding to Africa, @Subtonomy looks to help African operators improve #customersupport reliability and responsiveness in financial fields....
Slow and Caring Wins the Race as Twilio Highlights Importance of Emotional ConnectionsFrancis BignellSeptember 12, 2022 by Francis BignellSeptember 12, 2022Fast tech speeds are not the be all end all for businesses when providing good #customersupport. @Twilio highlights the importance of balancing the human and...