Europe Fintech

Scotland’s Social Care Goes Digital Saving Time Worth Over 100 Million per Year

One of the UK’s providers of digital care technology is increasing connectivity and collaboration in care homes north of the border – putting Scotland at the forefront of digitalisation in social care.

Care providers in Scotland are more connected than ever due to Person Centred Software’s Mobile Care Monitoring system, which allows staff to digitally plan, record and monitor the care of residents in real-time.

The mobile digital care system helps to reduce the time it would take to physically transcribe care notes as staff can record information at the point of care, while also mitigating the risk of errors through innovative icon-driven tools. In addition, the risk of losing information is eliminated as all data is recorded in one central portal, which can be viewed anytime by anyone with access. The value of time saved to spend on providing more care for 63,000 service users is £117,642,000 per annum.

NHS Highland has implemented a number of automated care functions throughout its 15 NHS-owned care homes. These include applications for Adults with Incapacity (Scotland) Act 2000, guardianship checklist, reporting, and health and social care operability.

Despite being the largest of Scotland’s 14 NHS regions, covering an area of 32,500 km² from Kintyre in the south-west to Caithness in the north-east, NHS Highland is extremely rural, serving just 320,000 people. Its isolated position in the northernmost part of the UK, however, hasn’t stopped the health board from supplying the very best care in the country via smart, agile technology.

Claire Cameron, Programme Manager for Adult Social Care Projects at NHS Highland, said: “I’m a big advocate of technology and believe it’s the blueprint for the future of care monitoring. We’re proud to be leading the way in the adoption of person-centred technology at NHS Highland and look forward to the next step in our journey of providing superior care to all those in the region, via innovative technologies.”

With the Scottish government toughening coronavirus restrictions further in a bid to slow the spread of the virus as cases continue to rise, Person Centred Software’s technology, which is used in over 2,000 care homes across the UK, has recently seen the implementation of eight new coronavirus-specific features to help protect the elderly and vulnerable. These included coronavirus reporting, staff coronavirus auditing, track and trace reporting, and its Relatives Gateway video link. Furthermore, its Care App was found to save each carer one hour per shift to complete administrative tasks.


  • Polly is a journalist, content creator and general opinion holder from North Wales. She has written for a number of publications, usually hovering around the topics of fintech, tech, lifestyle and body positivity.

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