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News & Views | Episode 190: UK Tap to Phone Adoption & Financial Apps

On this week’s episode of News & Views, sponsored by Vanta, The Fintech Times team discuss an increase in Tap to Phone adoption and why one in four Brits believe that these apps are ‘in need of improvement’ in some way.

After a number of UK banks experienced outages at the end of February and into the beginning of March, Tom and Polly discuss the wavering level of trust users have in their banking apps. The team look into a new report from Apadmi, which urges banks to implement more robust testing protocols, as well as other suggestions that would help mitigate the risk of future outages.

As Apadmi found that 23 per cent of finance app users only ‘somewhat trust’ their banking apps, Tom and Polly discuss their thoughts on improving trust in them, and discuss features they’d like to see added to these apps in the future.

Next, the conversation turns to new Visa research which highlighted the 320 per cent rise in ‘Tap to Phone’ adoption in the UK, as the team discuss the benefits of being able to turn smartphones into a portable, cheap alternative to traditional PoS devices.

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Tap to Phone Adoption Grows 320% in the UK, Significantly Exceeding Global Average, Visa Reveals

Apadmi: Banks ‘Must Address Issues Before They Escalate’, as Only 23% of Brits Trust Finance Apps

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