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MENA E-commerce Market Reaches $37billion in 2022 Finds EZDubai

EZDubai, the fully dedicated e-commerce zone in Dubai South, launched the third edition of its ‘E-commerce Report in the MENA region’. It has done so in collaboration with Euromonitor International, a provider for global business intelligence, market analysis and consumer insights. The report revealed that the MENA region’s total e-commerce market size reached $37billion in 2022. It has a double-digit growth rate from 2021 and a 32 per cent CAGR over the 2018 – 2022 period.

The MENA’s double-digit growth is due to robust internet usage, a well-developed infrastructure, and supportive policies. Several trends also contributed, including the increasing popularity of digital payment platforms, the rise of online grocery shopping, and expanding tech initiatives. Furthermore, economic stability, technology investment, and a young, tech-savvy population fueled the strong development of the digital landscape in the MENA region, as highlighted in the report.

The UAE, KSA, and Israel accounted for 72.1 per cent of the total market size. The growth in these countries attributed to factors including their technologically advanced populations, high-internet usage rates, and strong government finances.

Specifically, Israel’s innovative economy and the rising demand for speedy delivery services propelled it to the forefront of the market. The report also notes that companies in the UAE are making use of dark stores to streamline inventory management and provide delivery. Meanwhile, the KSA’s rapidly growing population, technological advancements, and development of secure payment systems contributed to its strong performance in the e-commerce sector.

The MENA e-commerce market size is expected to reach $57billion in 2026, with a CAGR of 11 per cent over the 2022-2026 period. Countries like the UAE, KSA and Israel are expected to remain leaders in e-commerce market share. Meanwhile, countries like Algeria are expected to see strong growth.

Developing the region’s economic development

In his comments, Mohsen Ahmad, CEO of Dubai South Logistics District, said: “The MENA region’s e-commerce industry has experienced rapid growth in recent year. A combination of factors has driven it. Such as increasing internet and mobile penetration, rising consumer demand for convenience and value, and the emergence of innovative business models.

“It is worth noting that government initiatives have also played a vital role in supporting this growth, with several regional governments implementing policies to support digital transformation and encourage entrepreneurship and investing in the necessary infrastructure and technology to facilitate e-commerce operations.

“At EZDubai, we recognise the strategic importance of e-commerce to the region’s economic development. We are committed to working closely with the government sector, and local and international businesses to further support the growth and success of this dynamic industry.”

Sector breakdown

Engy Naguib, senior engagement manager, public sector MENA region at Euromonitor International, said: “The demand for online shopping services in the MENA region is expected to continue growing. In particular, consumer electronics are expected to have a penetration rate of 29 per cent for KSA. It will have a rate of 50 per cent in Egypt within total e-commerce by 2026.

“Meanwhile, the food and drink industry in the UAE is projected to experience strong growth, with penetration rates reaching 13 per cent by 2026. Additionally, the KSA’s average order size is expected to increase by 50 per cent in 2026. To sustain growth, e-commerce players should prioritise personalisation of the online experience. They must also adopt an omni-channel approach and improve last-mile delivery services.”

EZDubai was designed to attract leading e-commerce companies and create a benchmark with its infrastructure. The e-commerce zone aims to promote the emirate’s position as a hub for regional e-commerce. It was launched in January 2019 by HH Sheikh Mohammed bin Rashid Al Maktoum, vice president and prime minister of the UAE and Ruler of Dubai.


  • Francis is a journalist and our lead LatAm correspondent, with a BA in Classical Civilization, he has a specialist interest in North and South America.

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