eCommerce Fraud
Cybersecurity Europe Paytech

Fourthline Finds Digital Wallet Fraud is Thriving in the UK

Fourthline, the digital identity and verification specialist, has released findings from its Digital Identity Fraud Analysis Tool, which looked specifically at the different ways fraudsters have attempted to create digital wallet accounts in the UK over the last six months. The UK Digital Wallet ID Fraud Pulse, analysed data over the period January 2021 to June 2021, to reveal criminals most commonly used counterfeit driving licences when attempting to open a new digital wallet account.

Digital or mobile wallet payments have skyrocketed in the UK – used for just under a third of all online transactions in 2020, according to payment processor Worldpay. This explosion in usage presents an opportunity for fraudsters to use counterfeit or tampered ID to create illegal digital wallet accounts. As the real identity behind these fraudulent accounts is unknown, the accounts can be used to launder money; for bribery purposes, wider scams and tax evasion; as well as making purchases and transferring money.

Fourthline analysed anonymised data from digital wallet account openings in the UK over the last six months. Its UK Digital Wallet ID Fraud Pulse reveals that:

Driving licences most commonly frauded ID document

  • Driving licenses are the most common counterfeited identity document used to open a fraudulent digital wallet in the UK (55.2% of all fraud attempts)
  • This is followed by a passport and non-UK national ID cards (both 18.4%) and residence permit (7.8%)

London is counterfeit ID hotspot for digital wallets

  • Greater London is the counterfeit ID hotspot for digital wallet opening attempts in the UK: 33.6% of all fraud attempts were recorded in Greater London, followed by 20.6% in Yorkshire and Humber. – The West Midlands experienced the next highest amount of fraudulent digital wallet openings (15.5%), followed by the North West (14.6%) and East Midlands (6.9%).
  • Meanwhile Scotland (2.5%), Wales, the South East and South West (all 1.7%) and North East (0.8%) have the lowest amount of fraudulent digital wallet opening attempts.

Characteristics of a digital wallet fraudster: Mid to late 20’s male most common profile

  • Nine in ten fraudulent digital wallet opens have a male profile (89.1%)
  • The most common age profile of a fake digital wallet account opening is aged between 26 – 30 years old (27.7%) followed by age 22- 25 years old (18.5%);
    • According to UK Finance, nearly 40 per cent of 25-34-year-olds and close to 30 per cent of 16-24-year-olds were registered to use mobile wallets.
  • Criminals tend not to create older fake profiles – the least common age profile for a fake digital wallet account opening is aged between 56 – 60 years old (0%) followed by 61- 65 years old and 51-55 years old (both 1.8%).
    • According to UK Finance, the proportion of people in the 65+ age group registered for mobile payments is lowest with just under 5%.

Krik Gunning, Co-founder and CEO of Fourthline said: “The shift to storing our identity in digital wallets brings greater convenience and control of our sensitive personal data. Yet fraudsters are pushing to exploit the freedoms digital wallets provide. Providing the highest levels of security and compliance at account sign up is crucial to pinpointing digital wallet fraud and preventing fraudulent account openings.”


  • Polly is a journalist, content creator and general opinion holder from North Wales. She has written for a number of publications, usually hovering around the topics of fintech, tech, lifestyle and body positivity.

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