Has Metro Bank Gone to the Dogs?
By Matthew Dove Following its chairman’s dressing down at a court hearing involving a pet insurance company, Metro bank also appears to be making somewhat...
Search Results for: customer experience
Chatbot Interactions in Retail to Reach 22 Billion by 2023, as AI Offers Compelling New Engagement Solutions
by Mark Walker
New data from Juniper Research found the global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6...
Moneyboat Automates Lending Decisions with Bespoke New Data Tool
by Mark Walker
Fintech firm Evergreen Finance London has purchased an innovative service from data analytics provider FICO to speed up its decision process around customers’ credit. The...
Service 360: How Payments Technologies Feature in the Sharing Economy
by Mark Walker
By Paul Marcantonio, Head of UK/Western Europe at ECOMMPAY The little industrial revolution of the internet has changed the way the world works, and there’s almost...
ICT SPRING 2019: The Place Where Digital, Tech & Science Converge
by Mark Walker
A new edition of ICT Spring will be held on May 21st & 22nd, with more than 100 experts sharing their knowledge and discussing the...
New Digital Platform to Help Tackle Dirty Money
by Mark Walker
Kyckr Limited, a regulatory technology company, is pleased to announce the launch of its online platform for customer identification, accessing real-time data from over 200 registries...
ID Verifier Jumio Broadens Partnership with Challenger Monzo
Jumio has announced a new multi-year agreement with Monzo, strengthening a long-standing partnership with one of the UK’s top digital banks. Jumio has been Monzo’s...
Brexit and a tech talent shortage means firms have to be more competitive
By Nikhil Sengupta, UK FinTech specialist, Five Degrees Despite the huge potential of FinTech, access to and retention of best-in-class talent is a growing concern...
The Future of Banking from Money2020 Europe
by Money2020 The journey from unbundling to rebundling and back has been a formidable one. Emerging technologies and the pace of innovation are driving changes...
What are the Barriers to a Cashless UK?
by Mark Walker
David Orme, Senior Vice President at IDEX Biometrics In many ways, the UK is progressing towards becoming a cashless society. Despite this, there is a...