Orange Bank Africa will address the needs of a large part of the population, often excluded from the world of conventional banking
Fintech Middle East & Africa

Orange Bank Africa Created to Provide Greater Access to Financial Services in West Africa

Orange, a major telecoms provider in Africa and the Middle East, and NSIA, which is a leader of bancassurance, recently announced the launch of Orange Bank Africa in Abidjan , the economic hub city of Côte d’Ivoire (Ivory Coast). Orange Bank Africa, which is headed by Jean-Louis Menann-Kouamé, aims to offer clients a range of simple savings and credit services available at all times via mobile devices.

One of the world’s leading telecommunications operators, Orange, had sales of 42 billion euros last year and 145,000 employees worldwide at 31 March 2020, including 85,000 employees in France. The Group has a total customer base of 253 million customers worldwide at 31 March 2020, including 208 million mobile customers and 21 million fixed broadband customers with a presence in 26 countries.

Orange is one of the world’s leading telecommunications operators
Orange is one of the world’s leading telecommunications operators

Orange Bank Africa will address the needs of a large part of the population, often excluded from the world of conventional banking, allowing them to borrow and save small amounts that are nonetheless essential for their everyday lives. When it launches, Orange Bank Africa via its Orange Money service will offer a range of savings and micro credit services allowing customers to borrow as little as 5,000 CFA francs instantly using their mobile phone.

Orange’s mobile financial services strategy in Africa aims to offer solutions accessible to the broadest population regardless of their income or where they live. Orange Bank Africa intends to become a leader in ensuring financial inclusion in West Africa.

Orange Chairman and CEO, Stéphane Richard, said, “New technology is needed to strengthen financial inclusion and support economic development, as proven by mobile money over the past few years. Banking is a new area of business for Orange in Africa. It falls squarely in line with our strategy as a multi-service operator and our desire to drive the digital transformation forward in Africa. Based on our association with NSIA, also a leader on the market in Africa, we provide easy access to bank services for as many people as possible, with simple and essential services that benefit all our clients.”

Jean Kacou Diagou, CEO of NSIA, said, “I am very pleased that the partnership between Orange and NSIA has resulted in the creation of Orange Bank Africa. For the past 25 years, NSIA Group has been developing bank and insurance solutions to address the needs of African people and make them available to as many people as possible. We know that electronic banking is vital for the financial inclusion of our customers. We are proud to have combined our expertise and human capital with that of Orange to create the fully digital Orange Bank Africa.”

Orange Bank Africa will expand into Senegal, Mali and Burkina Faso.

Having played an essential part in financial transactions for several years now, Orange Money and digital services became even more important and more rapidly adopted by users during the health crisis. With this in mind, Orange believes that mobile banking has an important role to play in Africa. It is the very essence of Orange’s purpose of providing everyone with the keys to a responsible digital world.


  • Executive Economic Development Advisor (Emerging Markets) | Contributor

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