Insurtech North America

Haven Technologies Makes SaaS Model Available to Insurance Carriers

Haven Technologies is an advanced insurtech platform for the life, fixed annuities and disability industries. Backed and wholly owned by Massachusetts Mutual Life Insurance Company (MassMutual), the newly launched Haven Technologies will leverage a SaaS model to make their solutions available to carriers.

The modern, cloud-native platform is built around four main parts: new business, underwriting, policy administration and actuarial. Taken together, the platform offers an advanced solution and enables faster set-ups, easier integrations, enhanced visibility and customisation for insurance carriers. While Haven Technologies has the ability to support the life, fixed annuities and disability industries, potential early client partners include property and casualty insurers with life books, mid-size life carriers, and private equity and others who have acquired large blocks of closed business.

While now available to other carriers for the first time, the software that Haven Technologies offers has been the platform behind Haven Life’s direct-to-consumer term life, disability and annuities insurance products for the past six years. Haven Technologies also now helps to power MassMutual’s core advisor-driven life insurance business, where it offers an end-to-end digital solution to create a better digital experience for its advisors and customers across distribution channels and products. In 2020, Haven Technologies also helped MassMutual condense its new product development timeline to just three weeks in order to launch HealthBridge, its online free term life insurance offering for covid-19 frontline healthcare workers and volunteers.

“The life, annuities and disability industries have gone as long as they can relying on legacy technology, whether that’s outdated homegrown platforms or a patchwork of vendor solutions. It’s time they stop running on fumes and start transforming to deliver a seamless digital experience, reform complex advisor driven businesses, and launch new products with speed,” said Yaron Ben-Zvi, CEO of Haven Technologies. “We are eager to partner and build hand-crafted relationships with the most forward-thinking carriers in order to do just that.”

While Haven Technologies is wholly owned by MassMutual, the company will operate independently, including having its own Board of Directors, business goals and objectives, corporate functions, and an independent technology footprint.

“Over the past few years, and as a result of using the Haven Technologies platform to power our digital offering, we’ve seen an improved customer experience, faster time-to-issue of policies and increased ease of doing business for advisors. That’s translated into substantial cost savings across new business activities as well as legacy blocks of business we’ve migrated over,” said Gareth Ross, Head of Enterprise Technology and Experience at MassMutual. “Because of this, we are quickly moving to consolidate 100% of our new and legacy life business onto a single platform, something we would have thought impossible just a few years ago. This will help us stay ahead of the technology transformation happening in the industry.”

Haven Life, the digital life insurance agency founded in 2015 and wholly owned by MassMutual, will continue to be a direct-to-consumer life insurance agency. Current policyholders, applicants, and partners will experience no changes, and policies will continue to be underwritten and issued by MassMutual and its various subsidiaries.


  • Francis is a journalist and our lead LatAm correspondent, with a BA in Classical Civilization, he has a specialist interest in North and South America.

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