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Future of Finance To Hold Insurance Webinar in Conjunction with FinTech Wales

Future of Finance will be holding a webinar on “How to make the insurance journey more comfortable” on Thursday, March 4th, 2021.

Hosted in conjunction with FinTech Wales, this webinar will explore how retail insurance policies are sold today, how the customer experience of claims is being improved, and how digital technology and data are transforming the risk assessment and pricing models of the modern insurance industry.

The insurance industry often makes use of the journey as a metaphor. Each of the major junctions on the journey through life – getting married, buying a car, purchasing a house, having children, adopting a pet, becoming ill, getting old and dying – is an insurable event. Insuring foreign travel is merely the accidental point at which the metaphor is at one with reality. But insurance is not just a journey for the customer. It is a journey also for the documentation of the insurance policy. And digital technology is impinging, with increasing forcefulness, on both.

Hundreds of InsurTechs are looking to disrupt the way insurance policies are sold. Modern consumers expect simple and flexible products delivered fast and with full transparency into the costs and benefits, and price comparison websites and InsurTechs are responding effectively to that demand. They expect similar speed and transparency in the payment of claims too. Which is why other InsurTechs are attacking the claim processes of the traditional insurance industry, with the aim of driving out paper and fraud. They are also developing more sophisticated risk assessment methodologies by applying AI to the data streams created by the digital activities of consumers across the Internet and the Internet of Things.

Webinar panellists include Emma Huntington, CEO at Admiral Pioneer, Admiral Group; David George, CEO, BikMo; Sarah Williams-Gardener, CEO at Fintech Wales; Nigel Lombard, CEO at Peppercorn Insurance; Steve Dukes, COO at Confused.com; Dr Harry Behrens, Head of Daimler Mobility Blockchain Factory at Daimler Mobility, and will be moderated by Dominic Hobson, Co-Founder at Future of Finance.

To register or find out more click here.


  • Polly is a journalist, content creator and general opinion holder from North Wales. She has written for a number of publications, usually hovering around the topics of fintech, tech, lifestyle and body positivity.

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