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Why Fund Managers Must Accelerate Digital Transformation To Overcome This Pandemic

Businesses across the globe have implemented digital transformation on an unprecedented scale as they battle against the fallout from the pandemic – fund managers are no exception.

According to Angie Walker, capital markets business development manager for R3, fundamental digital transformation requires a collaborative, cross-industry approach that begins at the market – not individual firm – level. Here she explains why technology is the key to defending the fund management sector from future shocks, and that it’s crucial we get it right.

High stakes

The operational risks that banks faced twelve years ago, during the financial crisis, have taken on a new form and migrated to the complex, ever-growing and evolving investment industry.

Meanwhile, regulatory oversight of the banking sector has increased dramatically. Naturally, in search of improved returns and greater flexibility, many investment activities have as a result been channelled through non-bank institutions which fall outside of the scope of the new regulatory regimes.

At the peak of the last crisis, the non-bank sector controlled assets of USD $98 trillion. Today, this number has almost doubled to a staggering USD $180 trillion – significantly higher than overall assets controlled by the banking sector.

The technology choices the investment industry makes today are critical to protecting the health of this hugely important part of the broader financial system. Blockchain is one such transformative technology that can slash costs, inefficiencies and risks, and help fund management firms steer through unchartered waters, into a more resilient future.

Inter-firm collaboration

While there have been technological advancements in investment management over recent years, significant parts of the lifecycle across various asset types continue to remain resource-constrained, error-prone and deeply inefficient. In particular, inter-firm business processes are highly inefficient.

This is because, typically, investment firms have pursued individual technological journeys, optimising everything from messaging to integration, orchestration and process optimisation, but only at the firm level.

This lack of inter-firm connectivity has prevented fund managers from developing the capabilities to enable effective intra-day liquidity management. Most of their processes run on batched, overnight processes, forcing them to over-collateralise their balance sheet or access repo markets for additional liquidity when needed.

Another difficulty will be presented by the upcoming uncleared margin rules (UMR) that force funds to post and receive collateral much more frequently. Without real-time inter-firm connectivity, discrepancies on portfolio values will add complexity to an already costly and inefficient process.

Some of the most pressing industry-wide challenges, such as these, traditionally couldn’t be solved without changing the structure of the market through the introduction of a new central player. That is, until now.

Shared market-level applications

So what’s changed? The straightforward answer is the creation of “enterprise blockchain.” But this answer is somewhat misleading because not all enterprise blockchains have been designed for the same purpose, and the enabling technology and environment is not all-new – for example the maturation of crypto techniques, consensus algorithms and the emergence of industry consortia.

However, the explosion of interest in blockchain technology has served as a catalyst that has made many in the investment industry – and the technology firms serving it – realize that it needs to move to common data processing and not just data sharing at the level of markets and, in so doing, utterly transform them for the better.

Moving from a world where every firm builds and runs its own distinct applications, which are endlessly out of sync, to one where everybody is using shared market-level applications, dramatically drives down deviations and errors.

Blockchain can achieve this by ensuring the facts that all parties to a transaction care about – such as who can update which records, when and in what ways – are documented in deterministically executed code in a way that eliminates critical sources of error or opportunities for inconsistency.

By bringing the fund distributors, transfer agents, custodians and other intermediaries involved in the buying and selling of units in a fund onto a distributed ledger, the reduction in inefficiency, risk, disputes and unnecessary costs are nothing short of dramatic.

Further, by identifying and ruthlessly eliminating all the places where disagreements, ambiguity and doubt can enter the process, the rest of the process can be executed like a train on rail tracks. Just like trains, if two of them start in the same place and follow the same track, they’ll end up in the same place at the end. While this may seem trivial, it can radically transform processes that investment institutions rely on, from KYC to trade execution, post-trade processing, identity management and much more.

Enterprise blockchain platforms achieve some of their magic because they make seemingly trivial improvements to inter-firm business processes and, in so doing, dramatically drive up levels of automation and consensus.

This technology will shape the investment industry of tomorrow. Digital transformation can safeguard this critical sub-sector of financial services from the inevitable aftershocks of the pandemic.


  • Gina is a fintech journalist (BA, MA) who works across broadcast and print. She has written for most national newspapers and started her career in BBC local radio.

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