mastercard unsubscribe
North America Paytech Trending

Consumers Given All in One Control to Unsubscribe From Services Following Mastercard Partnership

Mastercard, the payment conglomerate, has partnered with Subaio, an alumnus of the company’s startup engagement, Start Path, to empower consumers to unsubscribe from unwanted services.

This solution provides consumers with visibility into their subscriptions. This is in addition to recurring payments within their digital banking platform, regardless of how the consumer chooses to pay. No need to exit one app and log into another. Consumers can unsubscribe from services directly within their digital banking app through Mastercard and Subaio’s partnership.

“Now more than ever, people want greater visibility over their monthly spending,” said Ajay Bhalla, president, cyber and intelligence, Mastercard. “This solution gives consumers direct control over their subscription payments through a single trusted source. This puts power back where it belongs — with the consumer.”

“Together with Mastercard, we stand stronger in empowering consumers to make informed financial decisions in today’s subscription economy,” said Frederrick Hamann, CCO, Subaio. “We deliver a smooth, hassle-free experience for controlling subscriptions and payments, designed to meet the needs of modern consumers’ fast-paced lifestyles.

“Our solutions cultivate a strong sense of commitment within this digital generation, driving growth for our partners.”

Power back to the people

Financial Institutions that enable consumers to better control their spend can reduce operational costs, while both merchants and issuers can also avoid the cost of disputes and alleviate pressure on call centers.

This partnership is part of a broader Mastercard strategy to introduce new consumer-centric solutions across functions. When consumers are empowered to manage and discover subscriptions that are right for their everyday needs, issuers and merchants are better positioned to create and maintain long-lasting connections.

Mastercard’s solution is now available to banks in North America and Europe. Through a single API, Financial Institutions can provide their customers with subscription control, as well as the ability to view digital receipts and merchant details – simplifying consumers’ digital financial lives.

Mastercard and Subaio have a history of collaboration and innovation. Subaio joined the Mastercard Start Path Program in 2020. Following this, it went on to partner with Aiia, a Mastercard company and open banking organisation, to automate creditworthiness for financial institutions.


  • Francis is a journalist and our lead LatAm correspondent, with a BA in Classical Civilization, he has a specialist interest in North and South America.

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