COVID-19 Europe Fintech

AQai to Help 100 Million People to ‘Unlearn’ to Prevent Burnout in Employees

AQai is an algorithm platform looking to embracing ‘unlearning’ in order to lead to new breakthroughs in employees. Industries are changing at such a rapid pace that many employers and employees may feel left behind, not relevant, or inexperienced in dealing with such change leading to an increase in mental health issues.

Particularly with the current global Covid-19 pandemic, many are facing uncertainties when it comes to their employment or their industry. To combat this, the platform measures, understands, and improves an individual’s or team’s adaptability quotient (AQ), and found that the ability to unlearn could boost adaptability by 40%.

Ross Thornley, co-founder and CEO said “Unlearning is an important skill, one which is key to remaining relevant in a technology-driven world. The ability to reassess processes, behaviours, and actions that are no longer valid, to accept things that may now be no longer serving you. Especially when those very things helped you to get where you are today. Specific practices of unlearning will allow room to learn the skills required for the future and keep businesses more relevant and sustainable. This can all be done by determining your AQ.

“For the first time, with the help of psychology, data, and leading scientist research, AQ can now be accurately measured. The measurement is broken down into ability (how and to what degree can you adapt), character (who adapts and why?), and environment (when does someone adapt and to what degree?).”

The founders, Ross Thornley and Mike Raven are determined to help 100 million people reach their true potential. With their platform, users can analyse their current adaptability score and profile Insights across 15 dimensions, from resilience, hope, and mental flexibility, to team support, emotional stress, and thinking style.

The platform is designed for all employees, whether they have just started working at a new company to those who have been working in their current job for 40 years. It also shows employers the specific AQ profiles and scores across their team and supports transformations for learning and development whether it’s to upskill or reskill.

“It is essential for employers to adapt at speed,” Thornley continued. “They need to understand the environments at which accelerate innovation, cultivate psychological safety, and above all flexibility for both new innovation and proposition development and the way workers contribute their time, value and expertise. Employers also need to take proactive responsibility for the mental health impact and needs created from remote and isolated work. Reimagining how they engage, reward and support their workforce to ensure the three B’s are managed; burnout, breakdown and boredom, each a potential tripwire for the organisation of the future and their people.”


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  • Polly is a journalist, content creator and general opinion holder from North Wales. She has written for a number of publications, usually hovering around the topics of fintech, tech, lifestyle and body positivity.

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