Chatbots Can Save Money & Boost Brands… If They Have The Right Personality
Chatbot maker @tidiochat investigated whether #chatbots with unique ‘personalities’ are more appealing than those that give mostly robotic answers....
Search Results for: chatbots
11Onze Replace Chatbots With 50, CISI Certified, Human Agents With Financial and Banking Knowledge
Humanising their #customerservice, @11OnzeFintech introduce its well-rounded agents via #minidocumentary style video clips on #LaPlaca. #fintech...
Silicon Valley: How Fintech is Leading the Way in Chatbots
Hear from #SiliconValley on why companies should take note from fintech industry, an early adopter of #chatbots with great results. #AI...
AI Chatbots: Closing the Gap Between Fintech and Traditional Banking
by Gina Clarke
Smart use of Artificial Intelligence (#AI) and machine learning is helping traditional #banks close the gap to industry disruptors and in this article Aurélie Fon,...
Bank Cost Savings via Chatbots to Reach $7.3 Billion by 2023, Says Research
Representing a Growth in Operational Savings of 3,400% from 2019 A new study from Juniper Research has found that the operational cost savings from using...
Money20/20: Wealth Managers Need More Chatbots as a Quarter of Millennials Use Chat Applications
Chatbots are not a new concept. However, by leveraging artificial intelligence (AI), they have come a long way. As they will continue to mature, it...
Chatbots can pose a serious security threat, warns security expert BOHH Labs
Chatbots are quickly becoming the interface of choice for many organisations. In fact, a recent survey conducted by Oracle revealed that 80 percent of businesses want chatbots by 2020. While the advances in Artificial Intelligence(AI) and mobile technology have created a new set of tools for brands to communicate with, the technology itself has yet to reach a mature state and is consequently strongly vulnerable to cyber attacks. This is according to Simon Bain, the cybersecurity expert and CEO of BOHH Labs. Current bot solutions are not entirely secure and...
How Has AI Impacted the Embedded Finance Space in Recent Years?
by Tom Bleach
Industry experts break down how #AI is impacting the #embeddedfinance space, featuring: #ComplyControl, @alvarezmarsal, @juniperresearch, #HDIEmbedded, @AndariaGlobal and @JifitiPayments....
Customer Service ‘Still King’ as 40% of UK Consumers Stay With Bank Despite Switching Incentives
Positive customer service experiences from #banks is proving more important to UK consumers than #switching incentives; @Odigo has revealed in its latest report....