Banks Have a Responsibility to Fix the Financial Education Gap
by Michal Kissos Hertzog, CEO, Pepper Despite the abundance of technology and information at our fingertips, impartial and free financial guidance is scarce. Fintechs are...
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Kantar Names First Direct and Nationwide as the UK’s Leading Retail Banks for Customer Experience
First Direct and Nationwide top the UK’s first retail banking customer experience (CX) index published today by Kantar, the world’s leading data, insights and consulting firm. Kantar’s CX+ report, which surveyed almost 8,700 retail banking...
Realtime Offers Immense Potential for Payments for Banks and Fintechs
New research from Emerging Payments Association reveals that ‘realtime’ payments are growing rapidly in the UK, signifying potential for business payments for banks and fintechs....
UK FS Workers Say AI Can Transform the Sector, Yet Banks are Still Slow to Adopt
More than two-thirds (67%) of UK Financial Services (FS) workers believe that artificial intelligence (AI) has the potential to transform many FS practices, according to...
A New Wave of Competition Pressures Mid-Sized Banks to Evolve
By Raja Bose, retail banking consulting leader at Genpact For traditional banks, learning to compete with nimbler fintech competitors is nothing new. Now, however, they...
Finastra Launches Fusion Treasury Essential – Helping Banks Automate Treasury in Just 90 Days
Finastra today unveiled Fusion Treasury Essential – a packaged solution designed for smaller banks that don’t already have a dedicated treasury system, but are looking to automate and...
Research Shows Banks Could Lose $22.75bn to Slow Onboarding
The provider of digital Client Lifecycle Management (CLM) solutions Fenergo, has announced the results of new research which reveals that slow and manual onboarding processes could lead to...
Insurers and Banks Face Battle to Overcome Security Fears Over Voice-Assisted Tech
Security concerns run the risk of preventing consumers from fully benefiting from voice-assisted technology, according to digital home insurer Policy Expert, with insurers and banks facing...
Are Biometrics Pointing to Opportunities for Banks?
By Thomas Rex, SVP at Fingerprints Innovation comes in many forms. It makes the world around us look better, work faster and be more useful...
Does 2019 Mark the Tipping Point for Digital Challenger Banks?
Digital-only fintech banks are growing in popularity, with a notable proportion using them as their main current account, according to the new State of Pay report from Vocalink,...
