Consumers Don’t Trust AI to Look After their Money/Financial Affairs
In a new study by Pegasystems into the use of AI in customer service in the UK, two thirds (73%) of respondents said that they would trust
Search Results for: Consumers
British Consumers Reluctant to Swap Passwords for Biometrics for Fear of Identity Fraud
Over half of consumers in the UK (53 percent) are worried that the shift to biometrics to authenticate online payments will dramatically increase the amount
Digital Consumers: Born or Made?
By Stefan Merz, COO of PPRO ‘Born digital’ refers to materials that originate in a digital form. It also applies to people and businesses, who have
Research Finds 2019 is the Year UK Consumers Make the Switch to Direct and Mobile Banking
Appetite for digital banking among UK consumers has grown emphatically in the past year, according to research from FIS. The fifth annual “Performance Against Customer
Contactless Ticketing Users to Reach 468 Million by 2023, as Consumers Embrace Frictionless Ticketing
A new study from Juniper Research found that contactless ticketing users will reach 468 million by 2023, up from an estimated 180 million in 2019.
Instore Mobile Contactless Services Used by Only 14% of Online US Consumers
The window of opportunity in the US for mobile payment providers like Apple Pay and Google Pay is closing fast. Despite high levels of support
34% of UK Consumers Disappointed by Availability of Flexible Finance
More than a third of consumers feel let down by the lack of flexible finance products offered by UK businesses, according to a research study.
More Than 3/4 of UK Consumers Unsure of Fintech, According to TopLine Comms Survey
More than eight out of ten people in Britain (83 percent) are ‘unsure’ of fintech, according to a survey of 2,000 UK consumers commissioned by TopLine
Two-Thirds of UK Consumers Desert Online Shopping Purchases, Poor Payment Processes Blamed
Online retailers are continuing to lose out on sales by failing to address customers’ preferred payment methods. According to research by PPRO Group, one of
phyre App Now Allows Consumers to Link Any Payment, Loyalty, or Rewards Cards All in One App
With the aim to remove friction in the consumers’ shopping experience, the fintech company phyre announces the launch of their MDES wallet. phyre is a Mastercard certified
