Lloyds Banking Group has introduced a suite of new features to help online banking customers manage their money and help protect against fraud.
Lloyds Bank, Halifax and Bank of Scotland current account customers will benefit from a range of new features including Google Maps functionality, allowing them to see the exact location and details of debit card transactions with a simple tap or click. The service is now rolling out for Android customers and will be available on iOS early next year.
Look ahead at upcoming payments
Based on customer feedback, a new feature has also been added to show customers a timeline of scheduled payments for regular bills, including monthly direct debits and standing orders, to help make budgeting easier.
This data will be combined with payday information in early 2019, to provide customers with a unique view of how much they have left to spend each month.
A number of tools have already been introduced or will be available in the coming weeks showing customers how they are saving and spending, using nudges to help stay up to date with their account activity.
Card controls
New card controls give customers more control over debit card transactions for extra peace of mind. This will allow users to quickly and securely restrict card usage, for example if a card has temporarily been misplaced or to avoid a card to be used in certain ways.
This includes freezing at tills and terminals to stop transactions where the card is present at the place of purchase, for online in-app, telephone, mail order purchases, and abroad to stop transactions including at ATMs, shops, restaurants outside the UK.
Stephen Noakes, Retail Transformation Director, Lloyds Banking Group, said: “With more than 14 million people actively managing their accounts online with us, and nine million using our top rated mobile apps, we’re always working behind the scenes on new ways to help make managing every day finances easier for our customers.
“We’ve already launched a number of new features to help customers see how they’re doing with saving, spending and using nudges, and we’re taking our industry-leading apps to the next level to offer customers a fuller view of their finances.”
